How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

[ Subscription Box Fulfillment Services ]

Custom Subscription Boxes. Precise Execution.

Make subscription box fulfillment personal for your customers, and profitable for your business.

[ Curated Subscriptions ]

Build Your Ideal Box

Subscription boxes are assembled for consistency and packaged to reflect your brand. Add custom touches that deliver the experience your customers expect.

[ Replenishment Subscriptions ]

Make Repeat Orders Easy

Recurring orders are prepped in advance with kitted products and repeat-ready workflows that make restocks easy and consistent.

[ Subscribe & Save ]

Honor Brand Loyalty

Support membership models with flexible fulfillment setups that let you send timely deals and recurring discounts without starting from scratch.

[ Inventory Management ]

Always Know What’s Where

Products are stored in our facilities and tracked through integrated systems. Get full visibility into inventory levels, shipments, and location at any time.

[ Order Management ]

Integrate Storefront with Backend

Connect directly to your storefront and receive order data through integrated systems that keep everything running smoothly behind the scenes.

[ Pick & Pack ]

Handled to Standard

Package orders onsite for delivery from optimal fulfillment locations. Each order is prepared according to your specs, with the right kit and presentation every time.

Pick and Pack

[ Kitting & Assembly ]

Flexible Product Assembly

Combine and assemble products into organized kits ready for subscription delivery or retail display—whatever the format requires.

Kitting and Assembly

[ Returns Management ]

Smart Returns, Less Waste

Returns are inspected and processed according to your specifications. Items are evaluated and routed for restocking, refurbishment, or disposal.

Returns Management

[ Shipping ]

Get It There Faster

Orders ship from the fulfillment center closest to your customer. Real-time tracking and strategic routing provide clear visibility and help control costs.

[ what makes us different ]

Why Choose Legacy for Your Subscription Box Fulfillment

Get the versatility of fully custom subscription box services plus the logistics expertise of a 3PL who can grow with you.

Why Legacy

Prepare to Scale

Customizable systems and advanced warehouse automation give your business room to grow without overhauling operations. A flexible labor model helps scale output to meet changing demand.

Peak Shipping Performance

Access 100% same-day fulfillment and 95% two-day delivery coverage in the contiguous U.S. Every order is shipped with 99.9% accuracy so customers get what they expect on time—no exceptions.

Better Efficiency, Better Returns

There are many ways to improve efficiency for subscription box fulfillment. We take advantage of them all, optimizing your operation with advanced automations and sophisticated WMS, OMS and TMS technologies.

Broad, Scalable Network

Our integrated network of fulfillment facilities are strategically located in key shipping hubs, enabling you to deliver to 95% of the U.S. population with 2-day ground shipping and deliver a customized experience at high speed for the lowest possible cost.

Learn More About Our Network

95%

of the U.S. population with 2-day ground shipping

Carriers We Ship With

We ship with all major carriers, as well as all major regional and national LTL carriers.

Legacy Performance Standards

Connected intelligence isn’t just a set of pretty words, it’s our daily reality. These are performance standards you can rely on:

99.2%

Dock to Stock in 48 Hours

When your products arrive at our warehouse, we get to work. We’ll have them stocked and ready to ship within just 48 hours.

99.9%

Order Accuracy

Reliable systems and reliable people lead to reliable deliveries. We maintain 99.9%+ accuracy on all of your orders.

99.6%

On-Time Shipping

When it comes to deliveries, customers have ever-increasing expectations. Legacy will make sure you exceed them.

99.5%

Inventory Accuracy

Clear visibility on your inventory is important, but knowing that you can rely on that visibility is even better.

[ case studies ]

Driving Efficiency, Scale, and 99.9% On-Time Performance

Legacy engineered a highly customized, tech-enabled kitting solution to support rapid eCommerce expansion for a leading personal care brand.

Powered by a Tier-1 WMS, the process standardized operations across multiple brands, optimized labor, and reduced costs while maintaining full visibility from allocation to shipment. As the brand portfolio expanded, the scalable model seamlessly extended to new product lines—demonstrating how Legacy’s engineered precision and connected technology drive efficiency and sustainable growth across complex fulfillment environments.

Innovation Highlights:

Automated pre-kitting workflow triggered by digital order receipt
Dynamic SKU allocation ensuring real-time inventory accuracy
System-directed labeling, ASN data transmission, and vendor compliance
WMS-driven labor optimization to manage 11M+ units and 75+ unique kit builds

The Results:

99.9% on-time performance
4-day PO turnaround compliance
Shipped millions of kits annually through Amazon’s distribution network

[ Supply Chain Innovation ]

Experience Full Integration

Your online storefront integrates directly with our WMS, so you can build strong connections between your subscription box business and other sales channels. Our transportation management system (TMS) selects the most cost-effective shipping provider — from carriers such as FedEx, DHL, UPS and USPS — and transportation mode based on cost.

Explore Innovation

[ partners ]

Our Fulfillment Platform Integrations

We offer a wide variety of eCommerce cart and marketplace integrations and are adding new ones every day. We also offer the flexibility to integrate with your system of choice, regardless of whether it’s a recognized name or a homegrown system.

eCommerce Platform Integrations

Elevate your business with our innovative solutions

Get Started