Frequently Asked Questions

Legacy prioritizes the safety and security of your inventory at every step. We maintain on-site security personnel and CCTV cameras at each of our warehouse locations to ensure round-the-clock coverage.

We provide flexible warehousing solutions and a scalable workforce, which enable us to ramp up capacity during peak seasons. Our real-time data integrations make it easy for you to forecast trends and fluctuations in demand, so you can position inventory strategically across our distribution network for faster fulfillment. With Legacy, you can trust that your supply chain will run smoothly, even during your busiest seasons.

Legacy is built to scale alongside your business, whether you need additional warehouse space or expanded transportation capacity. Our flexible warehousing solutions can adapt to surges in demand, and our multimodal transportation network is designed to accommodate increased shipping volume, ensuring seamless operations during peak seasons or unexpected growth. With a consultative approach and dynamic supply chain solutions, we provide the infrastructure and agility needed to keep your business running smoothly, no matter how fast it grows.

Cost management is as important to us as it is to you. We leverage our strong partnerships with major parcel carriers to secure parcel volume discounts, dramatically reducing your shipping costs without compromising service quality.

We have extensive experience handling all manner of materials, including GM batteries, windmill blades, solar panels and more. If you’re wondering about our experience with a specific material or piece of equipment, just reach out to us — we’re happy to share our expertise.

While the necessary certificates and permits vary based on what you need to move, we can offer a general overview of our qualifications, as well as those of our carriers. We encourage you to contact us for more detailed information regarding your specific requirements.

Thanks to our deep industry expertise and extensive network, we’re able to access specialized equipment to meet all of your transportation needs. Just let us know what you’re moving, and we’ll provide a detailed plan and a list of equipment we’ll use to ensure smooth and efficient transport.

When it comes to insurance, we leave no stone unturned. In addition to helping you understand what coverage you need and ensuring any carriers you work with have the proper policies, we also maintain our own comprehensive coverage. Liability typically falls on you first, the carrier second and then us, depending on where your goods are in transit.

Returns are a significant challenge for many retailers, particularly in industries like apparel, where there are high return rates. Legacy streamlines the entire returns process, from quality checks and repackaging to inventory replenishment. Our systems ensure that returned items are processed efficiently, reducing delays, improving inventory accuracy, and minimizing costs.

Legacy offers a comprehensive suite of value-added services designed to optimize every step of your supply chain. In addition to our core offerings in warehousing, distribution and transportation, we provide kitting, packaging and assembly services to streamline order fulfillment and reduce costs. Our advanced automation technology enhances labor productivity and increases throughput in our fulfillment centers. We also specialize in cross-docking, enabling faster movement of goods, and offer full-service transportation solutions, including dedicated fleet services, intermodal options and cross-border expertise to support global operations.