Speed, Service level, and Cost – how well businesses fulfill orders across B2C and B2B sales channels can be the determining factor in achieving brand loyalty.
This eBook provides a research-based framework in which retailers and service providers can examine 6 supply chain disciplines essential to staying ahead in an ever-changing retail supply chain world.
Reverse logistics, often overlooked, is a differentiating value-add opportunity from your fulfillment provider. Returns from online purchasing, especially in sectors like apparel and home goods, make up a rapidly growing segment of supply chain.
In addition to tracking and processing returns, identifying opportunities to redeploy inventory through sales channels and managing customer service functions can reduce waste in your supply chain.