How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

[ industry ]

Retail Logistics Solutions

Unify stores, warehouses, and eCommerce to deliver where and when you need with our retail logistics solutions.

[ pain points ]

Challenges for Retail Supply Chains

Too Much Inventory, or Not Enough

Without accurate data, stock looks available when it’s not, or disappears when it is. Clear forecasting and connected systems create tighter control and predictability over store and eCommerce inventory management.

Without Integration, Mistakes Multiply

Disconnected tools make it impossible to see what’s moving and where, from inaccurate or missing warehouse data to sudden inventory inflation caused by returns. Linking warehouse and order data into one view closes those gaps and prevents costly surprises later.

Delivery Delays Hurt More Than Margins

Late deliveries drive customers away. They also raise carrier costs and throw future schedules off balance. Smarter routing maintains flexible retail transportation and adapts quickly when demand shifts.

Sloppy Returns Drain Profit

Messy returns processes leave valuable stock buried in the backlog. As a result, warehouses fill up and working capital sits idle. Streamlined eCommerce and retail reverse logistics get items checked, restocked, and back to sale faster.

Warehouse Inefficiencies Drive Up Cost

A slow warehouse disrupts every part of fulfillment. Bottlenecks delay shipments and drive up labor costs. By simplifying layouts and improving flow, you raise productivity and lower overall spend.

Transportation Buckles Under Demand Swings

Retail demand can double overnight while available trucks stay the same. Without flexibility, shipments back up and service breaks down. Scalable networks keep goods moving, even when volumes surge.

Broad, Scalable Network

Our integrated network of fulfillment facilities are strategically located in key shipping hubs, enabling you to deliver to 95% of the U.S. population with 2-day ground shipping and deliver a customized experience at high speed for the lowest possible cost.

Learn More About Our Network

95%

of the U.S. population with 2-day ground shipping

Carriers We Ship With

We ship with all major carriers, as well as all major regional and national LTL carriers.

Industry Credentials

Inbound Logistics Top 100 3PL Provider
‘Excellence in Service’ Award from Isometric Technologies

4 time winner of Sam’s Club 3PL of the Year, including 2024
Multichannel Merchant’s Top 3PLs

[ case study ]

Building a Brand Moment: Executing a Major Nationwide Launch Flawlessly

Created a high-impact, in-store nationwide presence for a Consumer Electronics Firm to capitalize on a new release from a major music artist. Every detail, from strict confidentiality to final delivery, had to be perfect. In just three weeks, Legacy built, staged, and executed a complex nationwide rollout — fully synchronized and aligned to a fixed launch date.

All 1,000 displays assembled, stocked, and shipped within a 3-week window
Nationwide delivery synchronized to arrive on the same day in all 1,000 stores
100% SLA attainment for on-time delivery

[ case study ]

Scaling Fulfillment and Beating Productivity Targets by 21.6%

A Canadian retailer and B2B distributor needed to scale ecommerce and in-store fulfillment without a major capital investment. Rapid growth put pressure on inventory visibility and financial tracking.

An omnichannel strategy was implemented to optimize inventory across brick and mortar and online channels, with full visibility into performance and financial tracking. The solution enabled high-volume ecommerce fulfillment and scalable infrastructure with minimal capital investment.

Results

Fulfilled over 1,000 ecommerce orders per day
Exceeded forecast volume by an average of 113.2% year-over-year for four consecutive years
Surpassed productivity targets by an average of 21.6%

See the Case Study

[ our services ]

Retail Logistics Services

Operating a large-scale retail business isn’t easy. Thousands of SKUs, tight delivery schedules, multiple locations, and “boom-and-bust” sales cycles are just a few of the things that can compromise your operations. We’ve seen it all, and solved it all. Our team works hands-on to shape retail distribution and fulfillment solutions that fit your business.

Omnichannel Fulfillment

Reach all customers — wholesalers, distributors, retailers and consumers — with end-to-end fulfillment.

Value-Added Services

Fully customize how shipments are prepared with value-added services that add personalization without unnecessary costs or complexity.

Transportation Solutions

Customize a transportation solution that keeps your international and domestic retail supply chain flexible.

[ stats ]

Performance Metrics for Retailers

Get Started

99.2%

Dock to Stock in 48 Hours

98%

On-Time Pickup

20,000+

Qualified Carrier Network

99.5%

Inventory Accuracy

99%

Tender Acceptance

[ innovation ]

Tech That Performs.
People Who Deliver.

Our connected platform gives you real-time visibility across your supply chain. Integrated systems surface the right data at the right time to drive better performance, even when plans change.

Supply Chain Technology

[ tier 1 wms ]

Keep track of everything and increase efficiency.

Manhattan SCALE WMS improves efficiency, offers real-time visibility, and integrates with any platform.

[ custom oms ]

Route orders the smart way.

Instead of guessing, a custom order system shows you the fastest and cheapest way to ship.

[ tms platform ]

More flexibility. Lower freight cost.

We tailor each TMS to fit your operation. From carrier vetting to shipment tracking, it’s optimized for your benefit.

[ customer web portal ]

Your whole supply chain, in one tab.

View inventory, track orders, update documents, and manage billing 24/7.

[ edi platform ]

Everything stays connected.

Our EDI links your systems with ours and your partners’ for smooth, accurate data flow across the chain.

[ rfid tracking ]

Know what’s where, automatically.

RFID updates your system live, so you can be confident in your numbers.

[ supply chain visibility tools ]

See problems before they hit.

When a delay or stock issue is coming, you’ll know early and have time to pivot.

[ predictive analytics & ai ]

Plan smarter, not harder.

AI tools spot trends and forecast what’s next, so your inventory and labor plans match reality.

[ automation solutions ]

Let tech do the repeat work.

From sortation to packing, automation boosts throughput without adding headcount.

[ 6 river systems cobots ]

Faster, accurate order fulfillment.

Innovative cobots allow pickers to speed up fulfillment and reduce walking, searching, and error.

[ last-mile intelligence ]

Smarter routing. Happier customers.

Real-time last-mile data helps you avoid missed windows, improve delivery accuracy, and keep service levels high.

[ guide ]

When It Comes to eComm: Why Reinvent the Wheel?

The rules for success in e-commerce and omni-channel fulfillment are still being written, and they will likely be different tomorrow than today. The new customer-centric reality is prompting manufacturers and retailers of all sizes to revisit their strategies and capabilities to succeed in this highly-dynamic, highly-uncertain, and highly-competitive environment.

Learn how to navigate the unknowns of eCommerce with your existing supply chain relationships and capabilities.

See the Guide

Elevate your retail business with our innovative solutions.