How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

[ Vendor Compliance Services ]

Clear Guardrails.
Cleaner Shipments.

Get inbound freight right the first time, with vendor compliance that helps you reduce fines and maintain better inventory availability.

[ Vendor Onboarding ]

Start Vendors Off Right

Provide vendors with clear routing guides and onboarding support to align shipping practices with fulfillment expectations.

[ Documentation Compliance ]

Cut Errors at the Dock

Each shipment is checked for correct paperwork and labels before moving into inventory or fulfillment systems—reducing delays, errors, and chargebacks.

[ EDI & Data Standards Enforcement ]

Keep Systems in Sync

Maintain EDI connections and enforce data formatting standards to enable accurate, timely processing of inbound inventory.

[ Routing & Delivery Scheduling ]

Right Truck, Right Time

Manage carrier routing and dock scheduling protocols to prevent congestion and delivery mismatches. Vendors follow precise delivery schedules and routing instructions.

[ Inbound Inspection ]

Spot Issues at the Door

Verify incoming shipments against requirements. Any discrepancies are recorded and handled using standard exception workflows.

[ Chargeback & Violation Tracking ]

See What’s Costing You

Non-compliant shipments are documented with supporting evidence to allow enforcement of penalties or initiate vendor performance conversations.

[ what makes us different ]

Why Choose Legacy for Your Vendor Compliance

We manage vendor compliance hands-on, applying retail-specific expertise to ensure you meet requirements.

Why Legacy

Backed by People and Tech

Your team gets real-time updates and automated checks without chasing every shipment. Barcode errors and labeling issues are caught early, with experienced support staff handling exceptions and keeping shipments on track.

Built for Retail Complexity

Partner with a 3PL that understands retail from big-box fulfillment to wholesale distribution. We align your compliance requirements with your performance goals, managing everything from routing guides and high-volume inbound to supplier coordination.

Scalable and Long-Term

As your network grows, your compliance program scales with it. From a single DC to multiple locations, systems and processes stay aligned so you don’t have to rebuild strategy every time your footprint expands.

Broad, Scalable Network

Our integrated network of fulfillment facilities are strategically located in key shipping hubs, enabling you to deliver to 95% of the U.S. population with 2-day ground shipping and deliver a customized experience at high speed for the lowest possible cost.

Learn More About Our Network

95%

of the U.S. population with 2-day ground shipping

Carriers We Ship With

We ship with all major carriers, as well as all major regional and national LTL carriers.

Legacy Performance Standards

Connected intelligence isn’t just a set of pretty words, it’s our daily reality. These are performance standards you can rely on:

99.2%

Dock to Stock in 48 Hours

When your products arrive at our warehouse, we get to work. We’ll have them stocked and ready to ship within just 48 hours.

99.9%

Order Accuracy

Reliable systems and reliable people lead to reliable deliveries. We maintain 99.9%+ accuracy on all of your orders.

99.6%

On-Time Shipping

When it comes to deliveries, customers have ever-increasing expectations. Legacy will make sure you exceed them.

99.5%

Inventory Accuracy

Clear visibility on your inventory is important, but knowing that you can rely on that visibility is even better.

[ case studies ]

Adaptive Driver Model Cuts Fees and Improves Visibility

A leading pet food manufacturer was incurring excessive assessorial fees with other transportation providers, driving up delivery costs and creating billing disputes. Legacy restructured operations using a hybrid network of asset and non-asset drivers, shifting from live loads to live drops to allow inspection time without detention charges. With improved communication protocols, documented dispute handling, and revamped reporting, visibility increased and unnecessary costs disappeared.

The Results:

Eliminated costly assessorial fees across operations
Improved shipment visibility with upgraded reporting methods
Recognized as a Top 50 Carrier for Excellence in Service by ISO
Strengthened communication and documentation for faster dispute resolution

[ Supply Chain Innovation ]

Stay in Sync from the Start

Compliance starts at the dock but impacts the entire supply chain. By connecting vendor activity directly to fulfillment performance through a WMS-integrated process, teams get real-time visibility that helps reduce chargebacks and prevent delays.

Explore Innovation

[ partners ]

Our Marketplace Integrations

We support a wide range of marketplace integrations and work directly with top retailers to meet their unique fulfillment and compliance requirements. Expand your reach through established retail channels, supported by integrations that adapt to your business.

Marketplace Integrations

Elevate your business with our innovative solutions

Get Started