An electronics brand importing from overseas needed more control over container visibility and international freight coordination to speed up order processing. Legacy took on the role of international transportation provider, improving management of inbound ocean containers. With earlier shipment visibility, inventory could be pre-received and allocated to orders before arrival.
As a result, they saw improved container-level oversight and earlier data flow streamlined fulfillment operations, faster order turnaround and tighter integration between ocean freight and outbound delivery.
Legacy also implemented a supply chain solution to improve facility operations and inventory control. By relocating and managing a new distribution center, inventory accuracy increased, customer chargebacks dropped, and landed cost per unit was significantly reduced.
Results
- Inventory accuracy reached a consistent 99.9%
- Customer chargebacks dropped by 25%
- Landed cost per unit was significantly reduced