How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

Supply Chain Optimization Services

The Opportunity

Your supply chain has more to give. Hidden inefficiencies, disconnected systems, and manual processes leave value on the table every day.

True optimization isn’t a single fix. It’s a complete transformation across four interconnected dimensions.

Optimize Your Supply Chain

People

Performance Starts With Keeping People Safe

Our vision is a legacy of safety that results in zero incidents. So we treat safety like the non-negotiable it is.

Leaders track performance data and act on it to prevent incidents before they occur. Each facility follows the same disciplined process: monitor results, pinpoint risk, and apply corrective measures. When incidents happen, teams complete a full root-cause review and implement permanent fixes.

Safety Results:

81% better safety performance than the industry average (0.91 RIR vs. 4.8)
Zero-incident culture maintained through the Legacy Safety Charter across all U.S. and Canadian sites

Culture, Leadership, and Retention

We keep great people by investing in their growth—a commitment that reduces turnover and creates more workforce capacity for our customers. Because culture shapes impact, we make transparency part of every day through stand-ups, town halls, and grassroots conversations. Our vision is to create a legacy of servant leaders who help people, commerce, and communities work better together.

Positions filled 1.5 days faster through technology-driven recruiting
Hundreds of associates staffed for new facilities within months

Meet Our Leadership Team

Network

The Power of a Well-Built Network

Network design makes or breaks a business. As a full-service 3PL, Legacy builds networks integrated across every touchpoint. That means you have better data, more channels to leverage, and more control at your fingertips.

Everything from customer demand to distribution coverage are modeled to reveal where facilities, modes, and partners deliver the most value. But we don’t stop at insight. We execute, whether that’s repositioning fulfillment centers, expanding capacity, or strengthening multimodal routes. The impact shows.

Network Results:

30+ power units deployed in 48 hours to maintain uninterrupted deliveries for a leading club store retailer
23.9% lane growth, 68.8% volume growth, and 51.7% load growth across transportation networks for a global membership retailer
Fulfillment volume increased 10x in five years for a growing distributor
Two-day delivery coverage across 95% of the U.S. population

Explore Our Fulfillment Network

Processes

Building Better Ways to Work

Every process has a chain reaction. Inefficient layouts waste time, manual workflows create bottlenecks, quality defects erode customer trust, all while costs creep up year after year.

Legacy applies Lean, Six Sigma, and 5S principles to Mission Excellence Projects. That’s just a fancy way to say we pursue every opportunity to improve. That might include optimizing facility layouts and workflows, improving quality checks, or reducing travel distances. Our customer results speak for themselves:

Process Improvement Results:

20.28% productivity increase year-over-year
Shipment defects per unit dropped 90%
Reduced cost per line from $7.79 to $6.41
Service quality jumped from 91% to 99.2%
Reduced operational cost per case 4.18% annually for seven years

Innovation

Systems

Integrate Systems to See the Whole Picture

Legacy integrates Tier-1 warehouse management systems with enterprise platforms to create true end-to-end visibility. Automated workflows replace manual workload. Dynamic SKU allocation, labeling, and vendor compliance systems reduce errors and rework. Standardized reporting turns data into actionable insight. That precision pays off.

Systems Results:

99.9% on-time performance with 4-day PO turnaround for a leading personal care brand
99% inventory accuracy maintained continuously for one of the world’s biggest power generation and electrical manufacturing brands
11M+ units and 75+ unique kit builds managed automatically to support rapid eCommerce expansion
<500 PPM damage reduction through integrated quality systems operating the largest North American distribution center

Supply Chain Technology

[ case study ]

Turning WMS Challenges Into 20% Productivity Gains

A new distribution center for a leading club store retailer was experiencing visibility challenges stemming from a new WMS platform. Legacy’s leadership teamed up with the client’s engineering team to develop reporting that provided deep, new insights from standardized KPIs.

The results were phenomenal:

20.28% increase in productivity rates YOY
Defects per unit decreased over 90% — from 0.131% to 0.012% YOY