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[ Pick and Pack Services ]

Faster Cycle Times.
Higher Accuracy.

Ship faster with pick and pack services that deliver precision, from warehouse shelves to customer doors.

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[ Order Management ]

Keep Orders In Sync

Orders from storefronts or ERPs are managed through an OMS that selects fulfillment sites, coordinates release with the WMS, and syncs status and tracking throughout.
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[ Order Waving & Batching ]

Fetch Products Fasters

Orders are grouped by schedule and location for efficient release. Waving and batching set pick paths and workloads before picking begins.
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[ Pick & Pack Fulfillment ]

Pick Smarter, Not Harder

Pick and pack processes match your order patterns and products. Sites use the right method, materials, and shipping to streamline handling and control costs.
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[ Kitting and Assembly ]

Deliver Quality in the Final Touches

Products are packed into kits with clear instructions for what goes where. Each one is labeled, packed, and checked for accuracy before it ships.
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[ Subscription Box Services ]

Make It Memorable

Subscription orders are customized to your brand packaging, inserts, or other unique touches. Pre‑kitting or on‑demand builds follow defined rules for SKUs and versions.
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[ Returns Management ]

Turn Returns Into Recoveries

Returns are inspected and processed to defined specifications. Items are evaluated and routed for restocking, refurbishment, or disposal under documented rules.
[ what makes us different ]

Why Choose Legacy for Your Pick and Pack

We apply enterprise technologies and deep logistics expertise that shows – in your bottom line and the exceptional service quality you deliver.
Methods That Fit Your Business
No two fulfillment strategies are alike. From picking methods to packing materials, every detail is adapted to your operation for better cost control and customer experiences.
Taking Efficiency Further

The purpose of pick and pack is efficiency, but that effort doesn’t end with assembly. We apply network design strategies for every part of the supply chain so you can earn the greatest returns from a more efficient system, and better executed fulfillment.

Enterprise-Grade Technology

Order fulfillment can get complicated quickly. We’re able to integrate with any client’s enterprise platform so you can track inventory and order status in real time and benefit from the network opportunities enterprise technology delivers.

Broad, Scalable Network

Our integrated network of fulfillment facilities are strategically located in key shipping hubs, enabling you to deliver to 95% of the U.S. population with 2-day ground shipping and deliver a customized experience at high speed for the lowest possible cost.

95%

of the U.S. population with 2-day ground shipping

Carriers We Ship With

We ship with all major carriers, as well as all major regional and national LTL carriers.
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    Legacy Performance Standards

    Connected intelligence isn’t just a set of pretty words, it’s our daily reality. These are performance standards you can rely on:

    99.2%

    Dock to Stock in 48 Hours

    When your products arrive at our warehouse, we get to work. We’ll have them stocked and ready to ship within just 48 hours.

    99.9%

    Order Accuracy

    Reliable systems and reliable people lead to reliable deliveries. We maintain 99.9%+ accuracy on all of your orders.

    99.6%

    On-Time Shipping

    When it comes to deliveries, customers have ever-increasing expectations. Legacy will make sure you exceed them.

    99.5%

    Inventory Accuracy

    Clear visibility on your inventory is important, but knowing that you can rely on that visibility is even better.

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    [ case studies ]

    Operating a High-Volume DC for a Fortune 100 Energy Infrastructure Provider

    A national energy infrastructure provider with complex fulfillment needs turns to Legacy to run a high-volume, multi-use distribution center. The facility supports store replenishment, eCommerce fulfillment, vendor compliance, and returns under tight service expectations.

    Legacy configured and optimized the WMS, implemented engineered labor standards, and drove lean process improvements across all workflows. Services include pick and consolidation, supported by continuous improvement efforts. Daily collaboration with client teams ensure alignment on KPIs and continuous performance gains.

    The Results:

    1. Zero OSHA-recordable incidents post-Kaizen Blitz
    2. $83,654 in annualized efficiency savings
    3. 5,292 sq. ft. of floor space reclaimed Sustained 363+ lines/hour for 16 weeks post-Blitz
    [ case studies ]

    Scaling Technology and Developing People for a Global AV Distributor

    A leading audio-visual distributor partnered with Legacy to modernize and expand its three-site U.S. distribution network. Legacy implemented a Tier-1 WMS (Manhattan SCALE), optimized facility layouts, introduced automation, and developed on-site leadership teams to align people, processes, and technology. The result: a scalable network built for long-term performance and growth.

    1. 40% reduction in quality defects (DPMO) over 3 years
    2. 29.8% year-over-year productivity gain at peak improvement
    3. Double-digit cost reductions (–15.1%, –10.8%) sustained annually

      [ Supply Chain Innovation ]

      Visibility Through and Through

      Orders move through connected systems that sync your storefronts to the warehouse. The OMS selects the best site to fulfill each one, while the WMS drives picking and packing with automation and quality checks along the way.

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        [ partners ]

        Our Fulfillment Platform Integrations

        We offer a wide variety of eCommerce cart and marketplace integrations and are adding new ones every day. We also offer the flexibility to integrate with your system of choice, regardless of whether it’s a recognized name or a homegrown system.

        Elevate your business with our innovative solutions