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Subscription Box Fulfillment Services

Let Legacy take the lead on creating custom-designed and branded subscription boxes your customers can’t wait to receive.

Full-Service Subscription Box Fulfillment

Subscription boxes are one of the fastest-growing trends in the world of eCommerce, with the global subscription box market projected to reach a value of $62.89 billion by 2028. Now is the time for businesses to capitalize on this opportunity — and Legacy is here to help. Let us handle every aspect of eCommerce fulfillment — including creating branded packaging with custom inserts — so you can focus on delivering curated experiences directly to your customers’ doorsteps.

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Common Types of Subscription Boxes

Legacy can support a variety of subscription boxes, including:

Curated Subscriptions

Branded packaging, custom labeling, special inserts, marketing flyers and more — we offer a wide variety of value-added services to support custom, curated subscription orders.

Replenishment Subscriptions

Make it easy for your customers to repurchase their favorite products on a recurring basis with our pre-kitted subscription boxes and automated fulfillment.

Subscribe & Save

Build a membership program for loyal customers and offer special deals and discounts using our on-demand kitting service.

The Subscription Box Fulfillment Process

Legacy provides comprehensive support and service at every stage of the fulfillment process.

Inventory Management

You send inventory to our warehouses for storage. You can monitor inventory levels in real time using our secure web portal and replenish as needed.
Order Management

We receive order details directly to our fulfillment center through our Tier 1 warehouse management system (WMS), which integrates seamlessly with your online storefront.
Picking & Packing

We pick and pack orders according to your specific instructions, utilizing additional kitting and assembly services depending on the particular subscription model and your requirements.
Shipping

It’s finally time to ship — we’ll determine the optimal fulfillment center to ship from for rapid delivery and provide you with real-time tracking information for outgoing orders.

Standard Services

Legacy offers full-service solutions for all of your fulfillment needs.

Other third-party logistics providers might treat you like a cog in their machine, but at Legacy Supply Chain, we tailor our services to support your individual needs. It all comes backed by standardized processes, customizable technology and decades of industry expertise, which make us a reliable and adaptable partner as your business grows.

Start exploring our eCommerce fulfillment services:

Order Management

We’ll oversee the entire order process from start to finish, all while providing unparalleled visibility and service. Legacy enables you to focus on growing your business and providing exceptional service to your customers, taking the logistics process off your plate but not out of your sight.

Pick & Pack Order Fulfillment

Achieve faster turnaround times and fulfill higher volumes of eCommerce orders by letting Legacy package and sort orders for direct delivery to your end consumers.

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Transportation Optimization

Let us help you reduce overall freight costs and enhance supply chain efficiency through mode- and service-level optimization and postal and courier service integration.

Drop Shipping

We offer warehousing and fulfillment solutions for dropship SKUs and replacement parts customized to support the needs of retailers, manufacturers and distributors.

Parcel & Last-Mile Delivery

Access real-time intelligence to increase routing efficiency and gain greater visibility into parcel and last-mile delivery — we have the technology to take you there.

Value-Added Services

Kitting & Assembly

Returns Management

Kitting & Assembly

Outsource fulfillment without sacrificing customization or quality. Our kitting and assembly services include multi-SKU consolidation, custom packaging and labeling, and even marketing materials and inserts, giving you the flexibility you need to meet demand and put smiles on your customer’s faces.

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Returns Management

Returns are a part of life, but that doesn’t mean you need to deal with the additional hassle of managing reverse logistics. Let us handle returns tracking, processing and even customer service, all while reducing waste in your supply chain. Unlike many other 3PL’s, you’ll have visibility throughout the entire process.

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Your Trusted Fulfillment Partner

Discover what you have to gain from working with Legacy.

Seamless Omnichannel Integration

Our WMS integrates directly with your online storefront, so you can build strong connections between your subscription box business and other sales and distribution channels.

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Optimized Inventory Management

Our powerful WMS and order management system (OMS) enhance inventory forecasting and planning, while our web portal provides direct visibility into available inventory.

Increased Scalability and Flexibility

From our customizable technology and advanced warehouse automations to our flexible labor model, we’re able to deliver the scalability you need, when you need it.

Variable Carrier Selection

Our transportation management system (TMS) selects the most cost-effective shipping provider — from carriers such as FedEx, DHL, UPS and USPS — and transportation mode based on discounts on cost.

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Customized Branding

Add flair to your shipments, create memorable customer experiences and strengthen your brand with custom labels and branded packaging.

Fast, Accurate Shipping

We’re able to offer 100% same-day fulfillment, 95% 2-day shipping coverage in the contiguous U.S. and 100% accuracy across all orders.

Lower Operating Costs

Our advanced automations and sophisticated WMS, OMS and TMS technologies increase efficiency at every turn, and our volume-based discounts help you save on costs so you can reduce overhead.

Frequently Asked Questions

How can outsourced subscription box fulfillment save my company time and money?

Subscription boxes are an increasingly popular direct-to-consumer sales channel and represent a real opportunity for eCommerce businesses to grow their operations and increase revenue. With that said, many companies lack the internal resources, supply chain expertise and dedicated infrastructure to support it. Outsourcing subscription box fulfillment to a third-party logistics provider such as Legacy — which has over 40 years of industry experience — enables you to take full advantage of an extensive warehouse network, advanced technology, highly trained personnel, proven expertise and an entire team dedicated to your success. By letting the experts at Legacy handle subscription box fulfillment on your behalf, you’ll not only save time and money but also be able to focus on what’s really important: delighting your customers.

What subscription box fulfillment models does Legacy support?

How does Legacy handle custom-branded packaging?

How does Legacy manage returns?

Legacy is capable of managing the entire returns process on your behalf. As standard practice, we conduct a thorough quality assurance check on all return orders and validate that every item returned is what the customer received. From there, we process the return based on your specifications; our solutions team will work closely with you to design a custom offering that aligns with your business requirements. Visit our returns management page to learn more.

Optimize Your Speed-to-Market

Speak to the eCommerce fulfillment experts at Legacy Supply Chain today.

Subscription Box Fulfillment Services

Full-Service Subscription Box Fulfillment

Inventory Management

Order Management

Picking & Packing

Shipping

Legacy offers full-service solutions for all of your fulfillment needs.