How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

High Tech Meets High Touch

Written by alang on February 20, 2026.

Legacy partnered with one of its largest clients to automate tender acceptance within their TMS using a custom-built web bot. Designed and launched by Legacy’s transportation planning team, the solution combines advanced automation with expert human oversight to increase speed, precision, and responsiveness.

To ensure accuracy, the bot was pre-programmed with detailed load qualification criteria, including:

Over 74 predefined state-to-state lane pairs
Single-stop loads only
Avoids same-day pickups after 11:30 a.m.

Once deployed, the bot scans for tenders every second using a high-speed, dedicated server. When it finds a load that matches the programmed criteria, it automatically accepts the tender in real time.

Results

Real-time scanning of tender offers, 15 hours per day
Faster response times and improved tender compliance
Automation aligned to client-specific routing and service standards