Solving a Major Manufacturer’s Fleet Operations at Scale
A leading home appliance manufacturer ran a dedicated fleet across six U.S. terminals, moving 200 truckloads weekly with over 100 drivers. The operation also included yard management and logistics admin—but rising turnover, safety issues, and compliance gaps signaled the need for change. Their 3PL couldn’t keep up.
Legacy, already managing their warehousing, stepped in with a full asset management model. They introduced unified communication, upgraded the TMS and yard systems, launched a driver training academy, and consolidated West Coast operations to cut costs. With clear metrics and consistent leadership, the fleet became a benchmark for performance across the manufacturer’s transportation network.
- Service: Measured in Loads Returned/No Truck Available – went from nearly 3/day down to ~0/day.
- Productivity: Measured in Spots Per Hour – went from 1.4 to 1.9 in year one.
- Safety: Drove more than 30% reduction in composite percentile against all other CMV fleets – a CSA score that drives DOT audits.
- Costs: Performed an equipment utilization study that cut trailer lease costs by 20%