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Scaling Technology and Developing People for a Global AV Distributor

A leading audio-visual distributor partnered with Legacy to modernize and expand its three-site U.S. distribution network. Legacy implemented a Tier-1 WMS (Manhattan SCALE), optimized facility layouts, introduced automation, and developed on-site leadership teams to align people, processes, and technology. The result: a scalable network built for long-term performance and growth.

  1. 40% reduction in quality defects (DPMO) over 3 years
  2. 29.8% year-over-year productivity gain at peak improvement
  3. Double-digit cost reductions (–15.1%, –10.8%) sustained annually