How does the Columbus office support carrier development?

We focus on building and strengthening carrier relationships across the Midwest and East. By developing consistent lanes and capacity partnerships, we help ensure customers have reliable options even during peak demand or tight markets.

What international transportation options are available near Columbus?

Columbus is home to Rickenbacker International, one of the country’s few cargo-dedicated airports, with regular global service from major freighters. Combined with FTZ #138 and nearby intermodal rail, Columbus supports both import and export freight movements seamlessly.

Can Columbus handle both regional and long-haul transportation needs?

Yes. Columbus’s interstate access makes it an efficient hub for regional moves to cities like Cleveland, Cincinnati, and Pittsburgh, while also providing reliable linehaul service to the East Coast and Midwest. This balance gives shippers flexibility to cover multiple service areas from a single location.

What role does technology play in transportation operations?

Legacy integrates advanced transportation management systems (TMS) that provide real-time tracking, electronic data interchange (EDI), and carrier performance monitoring. These tools help customers gain complete visibility into their freight.

[ integrations ]

Supply Chain
Integrations

Legacy connects the systems that run your supply chain—from marketplaces and eCommerce platforms to ERP, warehouse, transportation, visibility and carrier networks—so orders, inventory and shipment data move together.

Talk With a Technology Expert

Explore Supply Chain Technology

[ integration capabilities ]

Find the Integration You Need

Explore Legacy’s integration capabilities by system type. Don’t see your platform? We can evaluate the right connection approach for your technology environment.

Total Integration

No More Silos

Legacy’s technology framework connects many systems into one cohesive operation, from your ERP and warehouse systems to your transportation networks and marketplace platforms. Orders, shipments, and updates sync automatically.

Through a mix of direct API integrations, EDI connections, and custom-built interfaces, we make sure data can move between platforms that don’t naturally communicate. Your ERP can talk to your WMS. Your transportation data feeds into your reporting tools. And your eCommerce marketplaces update automatically when inventory changes.

Enabled by:

Direct API integrations with ERP, WMS, and TMS
EDI connectivity for legacy systems
Marketplace integrations (Amazon, Shopify, Walmart, Target, BigCommerce)
Data synchronization across orders, inventory, and shipments
Order Management Systems (OMS) — connecting order entry to fulfillment and delivery

Performance

Turn Insight Into Action

Technology powered by human intelligence opens the door to significant operational improvements. It’s how we uncover optimization opportunities unique to your supply chain—opportunities that can deliver staggering returns on efficiency, revenue, growth, and more.

We use technology to fine-tune operations, not just monitor them. Reporting dashboards reveal what’s working and what’s not. Predictive analytics and AI forecast demand and help you plan ahead. Engineering software models your operations to find faster, leaner ways to move freight. And through continuous improvement, our teams turn those insights into real-world gains.

Enabled by:

Reporting dashboards for real-time KPIs and SLA tracking
Predictive analytics & AI modeling to forecast demand and optimize planning
Engineering software for facility design and process simulation
Labor management system (LMS) tracking productivity and incentive metrics
Continuous improvement programs for ongoing optimization
Automation solutions from robotics to process design
Last-mile delivery solutions that optimize routes and visibility

98%

On-Time Pickup

98%

Delivery Accuracy

99.2%

Dock to Stock in 48 Hours

99.5%

Inventory Accuracy

99.9%

Order Accuracy

99.6%

On-Time Shipping

[ case study ]

$1.5M Recovered by Fixing Ecommerce Fulfillment Errors

A global industrial manufacturer’s B2B ecommerce fulfillment operation was scaling rapidly after successful pilots with Legacy, supporting major retail partners including Home Depot, Lowe’s, Grainger, and Amazon. As volume increased, shipping errors, shortages, and incorrect product claims from Home Depot escalated—resulting in $3M in fines and putting customer relationships at risk.

Legacy partnered with the industrial manufacturer to identify the root cause and implement corrective actions that restored accuracy, protected revenue, and strengthened the fulfillment model.

The Results:

$1.5M recovered immediately through LEAN-driven root cause analysis
Accuracy improvements by correcting scan and labeling issues upstream at manufacturing
Sustained quality gains via automated scan-and-audit technology aligned with retailer DC standards

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