News & Resources

Time is money, and when suppliers leave retailers waiting for an expected shipment, retailers are within their rights to require compensation. Retail chargebacks are one way retailers protect themselves in the event of a delayed or incorrect delivery, but they…

Years after the pandemic disruption, eCommerce growth continues to accelerate. According to recent figures from the U.S. Department of Commerce, eCommerce sales in the first quarter of 2023 accounted for 15.1% of total sales.. This information is, perhaps, unsurprising given…

In our vast, yet tightly interconnected world, consumers are able to purchase products from halfway across the globe and have them on their doorstep within the matter of days. The global supply chain is the engine that makes this all…

Even the slightest change in the global supply chain can have a major ripple effect. To that end, it’s vital that organizations develop comprehensive logistics contingency plans, both at the supply chain and warehouse levels, in order to mitigate or…

The ongoing COVID-19 pandemic has taken a serious toll on businesses across all industries, and supply chain companies are no exception. According to a recent survey from the Institute of Supply Management (ISM), nearly 75% of companies report supply chain…

When you think about the supply chain process, it’s easy to imagine it as a single, unbroken entity starting in the warehouse and ending at the customer’s doorstep. However, there are several critical pieces of the logistics puzzle that —…

Choosing a third-party logistics (3PL) provider isn’t just another procurement exercise — it’s a critical strategic decision that will impact your supply chain’s efficiency, cost structure and your ability to meet customer expectations. While the right 3PL partner can help…

It’s a challenge with which many retailers, wholesalers and distributors are likely familiar: maintaining accurate, up-to-date inventory across multiple channels and supply chain segments. With an ever-growing collection of IoT-enabled devices from which to browse, research and purchase retail products,…

What Is Omni-Channel Logistics? Types of Omni-Channel Logistics 9 Challenges of Omni-Channel Logistics 1. LACK OF INVENTORY VISIBILITY AND METRICS 2. POOR VISIBILITY INTO INVENTORY IN TRANSIT 3. SEGMENTED SUPPLY CHAIN PROCESSES 4. UNRELIABLE ORDER FULFILLMENT PROCESSES 5. FINDING THE…