3PL Services for Pet Food & Supplies
Connecting pet brands to pet lovers with custom, right-sized logistics solutions.
The pet industry is booming, driven by a rise in pet ownership and growing demand for specialized products. But with rapid growth come logistical hurdles: Complex distribution networks, diverse product types and stringent food safety standards are just a few of the operational challenges businesses in this industry face. Overcoming these challenges requires support from a third-party logistics provider capable of helping you streamline operations, maintain product integrity, stay ahead of rising costs and exceed customer expectations.
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Distribution network complexity leaves operations in disarray.
Managing multiple sales channels — independent retailers, large retail chains, eCommerce platforms and direct-to-consumer shipments — requires a sophisticated, multi-layered distribution network. When these channels aren’t aligned, it can lead to delivery delays, stockouts and dissatisfied customers. Legacy’s tightly integrated distribution, fulfillment and transportation services provide complete visibility into and control over every sales channel. With Legacy, your distribution network becomes an asset, not a bottleneck.
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Expired products and compliance issues lead to costly chargebacks.
The pet industry is governed by strict regulations, especially when it comes to food safety. Pet food and treats must be stored, transported and handled according to precise guidelines to avoid contamination and ensure compliance. Failure to meet these standards can result in penalties and damage to your band’s reputation. From temperature-controlled storage to strict quality standards, Legacy provides the food-grade logistics expertise and infrastructure to guarantee that your products arrive at their intended destination safely and intact, avoiding costly chargebacks and compliance issues.
- Inadequate inventory management causes stockouts and overstocks.
Poor visibility into available inventory can lead to stockouts of popular products, overstock of slow-moving items or worse — expired products taking up space on your shelves. Legacy’s state-of-the-art warehouse management system (WMS) provides real-time tracking and data-driven demand forecasting to optimize stock levels. By reducing waste and keeping products fresh, you can avoid missed sales opportunities, capitalize on seasonal demand and keep your customers coming back for more. - Product diversity complicates storage and fulfillment.
Pet products come in all shapes and sizes, from bulk pet food to small accessories to temperature-sensitive goods. This variability complicates storage and order fulfillment, requiring careful handling and precise inventory management. Legacy’s flexible warehousing, specialized storage solutions and custom fulfillment strategies ensure that every product — perishable or otherwise — is stored and shipped according to its unique requirements.
- Labeling errors and lack of traceability complicate recall management.
When products are mislabeled or documentation is incomplete, managing a recall becomes a logistical nightmare, damaging trust with retail customers and end consumers. Legacy’s comprehensive tracking systems ensure that every product is properly labeled and fully traceable through every stage of the supply chain. In the event of a recall, we provide the visibility you need to manage the situation quickly and effectively, protecting your brand and minimizing impact. - Rising transportation and labor costs squeeze margins.
Transportation and labor are two of the most significant cost drivers in logistics today, and they’re only increasing. To stay competitive, your company needs a logistics partner capable of mitigating rising costs without compromising on service quality. From route optimization and flexible transportation networks to warehouse automation and a skilled workforce, Legacy has the means to ensure your costs remain manageable, even as market conditions fluctuate.
Who We Help
The pet industry encompasses a wide range of businesses, each with unique logistics requirements. Whether you sell pet food, health products or other essential supplies, your success depends on efficient, reliable supply chain management. Legacy has the expertise to develop custom logistics solutions for every type of pet supply company, seeing that your products reach their final destination on time, every time.
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Pet food and treats
Managing temperature-sensitive and perishable goods requires effective inventory management and real-time visibility to ensure product freshness and meet strict food safety compliance requirements.
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Pet toys, grooming products and accessories
Handling diverse SKUs — from oversized pet beds to small, delicate grooming tools — demands flexible storage solutions and streamlined fulfillment to meet fluctuating demands.
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Pet health products
Strict health regulations and the need for temperature-controlled storage make compliance and careful handling critical for ensuring product safety and integrity.
LEGACY SCS partnered with one of Canada’s largest retailers to develop a full-scale, custom supply chain solution – supporting the client’s growth and enabling rapid expansion into new retail markets.
For Legacy, logistics isn’t just about moving products — it’s about offering flexible, end-to-end solutions that grow with your business. Whether you start with one service and expand to another or need fully integrated distribution, fulfillment and transportation services from day one, we have the interdisciplinary expertise and robust infrastructure to support it all. And with high-touch service and custom solutions, we scale to fit your needs, making us the right-sized provider for even your toughest pet logistics challenges.
- Private Warehousing
- Contract Warehousing
- Public Warehousing
- Inventory Management
- Cross-Docking
- Value-Added Services
- Order Fulfillment
- Pick and Pack Services
- Kitting and Assembly
- Returns Management
- Multi-Channel Fulfillment
- Integration with eCommerce Platforms
- North American Transportation
- International Freight Forwarding
- Customs Brokerage & Compliance
- Dedicated Fleet Services
- Transportation Management System (TMS)
- Real-Time Shipment Visibility and Tracking
- Cost Control and Optimization
This eBook provides a research-based framework in which retailers and service providers can examine 6 supply chain disciplines essential to staying ahead in an ever-changing retail supply chain world.
Connected dependability is our daily reality. We maintain performance standards you can rely on.
Tracking & Improving KPIs for the Pet Industry
By tracking the metrics that matter, we help businesses in the pet industry streamline operations, reduce waste and ensure every product reaches its destination on time and in perfect condition.
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Order Accuracy Rate
We ensure each order is processed with precision, minimizing errors to maintain high order accuracy and customer satisfaction.
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Inventory Accuracy
Clear visibility on your inventory is important, but knowing that you can rely on that visibility is even better, which is why we offer 99.5% inventory accuracy.
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Inventory Turnover
By managing stock levels effectively, we help you maintain a high inventory turnover rate and reduce excess stock.
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Fill Rate
We keep your shelves stocked and your customers happy by maintaining a high fill rate on all orders.
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Cycle Time
Fast and efficient order processing means cycles are shorter and your customers get their products quicker than ever.
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Warehouse Capacity Utilization
We help you maximize capacity and reduce waste by making the best use of available warehouse space.
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Dock-to-Stock Time
When your products arrive at our warehouse, we get to work. We'll have them stocked and ready to ship in just 48 hours.
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Damage Rate
We handle your products with care, observing the highest quality standards, to ensure they arrive at their destination in perfect condition.
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Return Rate
Our high standards and attention to detail keep return rates low and customer satisfaction high.
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Order Lead Time
We shorten the wait with streamlined processes that get your orders out the door faster.
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Cost Per Order
Efficient operations mean lower costs per order, giving you better value without sacrificing quality.
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Order Accuracy
Reliable systems and reliable people lead to reliable deliveries. We maintain 99.9%+ accuracy on all of our orders.
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Forecast Accuracy
We use advanced tools to ensure our data and forecasts are spot-on, helping you plan with confidence.
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Transportation Cost per Unit
Our repeatable processes and advanced technological infrastructure enhance efficiency and minimize transportation costs per unit, maximizing your savings.
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Customer Satisfaction Score (CSAT)
From our dedicated customer success team to our white-glove service, we deliver nothing but the best, as reflected in our high customer satisfaction scores.
Our advanced logistics technology provides pet food and supply companies with real-time visibility, seamless integration and the tools you need to optimize every stage of your supply chain.
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Warehouse Management Systems (WMS)
We utilize Manhattan SCALE WMS Technology to enhance pet logistics by providing real-time inventory management, system-directed workflows and seamless integration with purchase order systems. This advanced infrastructure offers next-level visibility, optimized performance and significant cost savings through labor, storage and transportation efficiencies.
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Transportation Management Systems (TMS)
Advanced TMS platforms offer customized online tracking, EDI status messaging, least-cost carrier selection, transportation analytics and global freight status across all modes.
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Inventory Management Software
Our inventory management tools efficiently track, manage and optimize inventory levels across multiple pet food and supply clients, ensuring timely replenishment and reducing stockouts.
- Order Management Systems (OMS)
We use OMS technology to streamline the entire order fulfillment process, from receiving orders to dispatching shipments, ensuring accurate order processing, timely delivery and seamless communication between retailers and suppliers. - Supply Chain Visibility Platforms
By integrating real-time data from various stages of the transportation and distribution networks, we enable proactive decision-making and efficient allocation of resources to support timely delivery and keep costs down.
- RFID Technology
Radio frequency identification (RFID) tags enhance inventory visibility and tracking accuracy throughout the supply chain. This technology streamlines the receiving, inventory management and order fulfillment processes, ultimately reducing stock discrepancies and improving overall operations.
- Predictive Analytics and AI
We harness artificial intelligence to help retailers forecast accurate demand, optimize inventory levels, anticipate supply chain disruptions and improve route planning for ultimate customer satisfaction. - Last-Mile Delivery Solutions
We use real-time intelligence to increase routing efficiency and gain greater visibility into parcel and last-mile delivery. - Automation Solutions
Advanced collaborative robot automation technology in our fulfillment centers helps to enhance labor productivity and increase order volume throughput.
Contact Us Today
No matter your company’s size or needs, we’re here to help you create a logistics strategy that fits — reach out today to learn more.