3PL Services for Retail
Custom, right-sized logistics solutions built for complex retail supply chains.
Operating a large-scale retail business isn’t easy. Thousands upon thousands of SKUs, tight delivery schedules, multiple locations with differing inventories and “boom-and-bust” sales cycles are just a few of the things that can compromise your operations. We’re familiar with the biggest barriers to success in the retail world — and we’ve got the high-touch solutions to help.
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Poor inventory management renders your stock invisible or distorted.
We know that inventory management is the lifeblood of your success. But without precise integrated systems, deep expertise and the adaptability to handle countless SKUs alongside complex logistics and fulfillment demands, complete control over your inventory is unrealistic. Legacy offers a robust tech stack that streamlines demand forecasting and inventory tracking across your supply chain, reducing uncertainty and saving time, energy and money.
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Technological miscommunication causes gaps in supply chain visibility.
Managing your supply chain requires real-time insight into inventory at every stage. But when systems don’t communicate, it’s easy for gaps to form. Inaccurate or missing warehouse data, siloed inventory management technologies, sudden inventory inflation caused by returns — a lack of visibility can lead to costly mistakes. Legacy bridges these gaps with integrated solutions that provide real-time tracking and transparency, eliminating the guesswork and ensuring every part of your supply chain is in sync.
- Clunky last-mile logistics lead to delayed deliveries, frustrated customers and increased costs.
The last mile is one of the most critical — and costly — stages of the supply chain. Without integrated systems and real-time visibility, optimizing routes and delivery schedules becomes a challenge, especially when dealing with unpredictable demand surges. Legacy streamlines last-mile delivery with advanced technology and flexible transportation solutions, resulting in timely, cost-effective deliveries that enhance customer satisfaction and keep operations running smoothly. - Sloppy returns processing causes inventory inaccuracies, delays and increased costs.
Returns are a major challenge in retail. In the apparel industry — which has one of the highest return rates in retail — a single SKU can have dozens of variations in size, style and cut. Every returned item must be carefully vetted, quality checked, repackaged and properly restocked. We work to streamline the reverse logistics process by handling everything from returns processing and product refurbishment to restocking and disposal.
- Warehouse inefficiencies drive up costs.
Warehouses are complex operations. When inventory isn’t accurately tracked, it leads to confusion, empty shelves in stores and delays for online customers. Costs can escalate as employees spend excessive time locating products. The value of experience in warehouse management is often underestimated, but it’s crucial. Legacy’s expertise in process optimization and continuous improvement ensures that operations run smoothly, saving time, reducing costs and maintaining a consistent, reliable flow of inventory. - Suboptimal transportation can’t keep up with demand.
Transportation efficiency is key to keeping costs low and operations smooth. Integrated systems that include transportation remove the guesswork, allowing for consistent replenishment schedules. But retail often faces unpredictable surges in demand — one week you need one truck, the next you need four. This rapid shift can get expensive without the right flexibility and access to transportation capacity. Legacy provides that agility, offering scalable solutions that adjust to your needs, ensuring efficient, cost-effective transportation no matter the demand.
Who We Help
Retailers come in all shapes and sizes. An apparel retailer has vastly different needs from a grocer, and so on. Legacy has experience across a large variety of retail verticals; we focus on building customized solutions to meet our clients’ specific needs, whatever they may be.
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eCommerce
Real-time inventory tracking, fast last-mile delivery and efficient returns management help you exceed customer expectations and manage high traffic volumes. Learn more about our eCommerce fulfillment solutions here.
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Clothing and footwear
Meet seasonal demand with specialized storage solutions, precise inventory management for high SKU counts and seamless returns processing.
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Consumer electronics
Ensure secure warehousing and careful handling of high-value electronic goods, as well as efficient reverse logistics for managing returns and repairs.
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Health and beauty
Kitting and packaging, temperature-controlled storage and fast, reliable delivery help you guarantee product integrity and comply with health regulations.
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Home and garden
Leverage flexible storage options for bulky items and reliable transportation services for large or fragile goods.
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Automotive dealers and parts stores
Precise inventory tracking, fast order fulfillment and robust returns management get essential parts where they need to go, fast. Learn more about how we support auto parts manufacturers here.
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Sporting goods, hobby, book and music stores
Take advantage of efficient picking and packing processes and diverse storage solutions that can handle a wide variety of product types and sizes.
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Specialty and seasonal retailers
Scalable warehousing solutions help you manage peak seasons, while efficient inventory management helps you handle unique and fluctuating product demands.
LEGACY SCS partnered with one of Canada’s largest retailers to develop a full-scale, custom supply chain solution – supporting the client’s growth and enabling rapid expansion into new retail markets.
At Legacy, we don’t just provide static logistics services — we offer adaptable, end-to-end solutions that evolve with your business. Whether you begin with one service or expand to a fully integrated network of distribution, fulfillment and transportation, we make it easy to scale and seamlessly connect our offerings. With our high-touch, right-sized service approach, we ensure every solution fits your needs perfectly, allowing for growth while maintaining flexibility and efficiency across your entire supply chain.
- Private Warehousing
- Contract Warehousing
- Public Warehousing
- Inventory Management
- Cross-Docking
- Value-Added Services
- Order Fulfillment
- Pick and Pack Services
- Kitting and Assembly
- Returns Management
- Multi-Channel Fulfillment
- Integration with eCommerce Platforms
- North American Transportation
- International Freight Forwarding
- Customs Brokerage & Compliance
- Dedicated Fleet Services
- Transportation Management System (TMS)
- Real-Time Shipment Visibility and Tracking
- Cost Control and Optimization
This eBook provides a research-based framework in which retailers and service providers can examine 6 supply chain disciplines essential to staying ahead in an ever-changing retail supply chain world.
Connected dependability is our daily reality. We maintain performance standards you can rely on.
Tracking and Improving Retails KPIs
By leveraging advanced technologies and optimizing supply chain processes, we help retailers large and small achieve better inventory accuracy, faster order fulfillment and enhanced reliability.
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Inventory Accuracy
We implement advanced tracking systems to maintain a 99.5%+ inventory accuracy rate, ensuring your recorded inventory matches actual stock to minimize discrepancies and stockouts.
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Storage Utilization
By optimizing warehouse layouts and storage solutions, we help you maximize available space and reduce storage costs.
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Order Picking Accuracy
Our precise picking processes result in a 99.9%+ order accuracy rate, reducing the risk (and costs) of errors and returns.
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Carrying Cost of Inventory
We help you keep inventory holding costs down through tailored inventory management and turnover strategies.
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Order Fulfillment Cycle Time
Our streamlined processes help you guarantee customer satisfaction by ensuring orders are fulfilled and delivered swiftly.
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Perfect Order Rate
We strive to achieve high order accuracy and timely deliveries, so each order arrives on time, complete and free of damage.
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On-Time Shipping Rate
With a 99.6% on-time shipping rate, we optimize shipping schedules to ensure your orders are shipped on or before the promised date.
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Inventory Turnover
By managing stock levels effectively, we help you maintain a high inventory turnover rate and reduce excess stock.
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Warehouse Capacity Utilization
We help you maximize capacity and reduce waste by making the best use of available warehouse space.
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Labor Productivity
Our training and continuous improvement mindset increase workforce efficiency and boost overall productivity.
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Cost Per Unit Shipped
We help reduce shipping costs per unit by optimizing packing, routing and carrier selection.
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Return Processing Time
Our streamlined reverse logistics processes minimize the time taken to process returns, improving customer satisfaction.
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Labor Safety
We comply with strict safety protocols, reducing the risk of workplace accidents and unplanned downtime.
We demonstrate our commitment to excellence by leveraging cutting-edge technologies, tailored to meet our customers’ evolving needs.
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Warehouse Management Systems (WMS)
We utilize Manhattan SCALE WMS Technology to enhance logistics by providing real-time inventory management, system-directed workflows and seamless integration with purchase order systems. This advanced infrastructure offers next-level visibility, optimized performance and significant cost savings through labor, storage and transportation efficiencies.
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Transportation Management Systems (TMS)
Advanced TMS platforms offer customized online tracking, electronic data interchange (EDI) status messaging, least-cost carrier selection, transportation analytics and global freight status across all modes.
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Inventory Management Software
Our inventory management tools efficiently track, manage and optimize inventory levels across multiple clients, ensuring timely replenishment and reducing stockouts.
- Order Management Systems (OMS)
We use OMS technology to streamline the entire order fulfillment process, from receiving orders to dispatching shipments, ensuring accurate order processing, timely delivery and seamless communication between retailers and suppliers. - Supply Chain Visibility Platforms
By integrating real-time data from various stages of the transportation and distribution networks, we enable proactive decision-making and efficient allocation of resources to support timely delivery and keep costs down.
- RFID Technology
Radio frequency identification (RFID) tags enhance inventory visibility and tracking accuracy throughout the supply chain. This technology streamlines the receiving, inventory management and order fulfillment processes, ultimately reducing stock discrepancies and improving overall operations.
- Predictive Analytics and AI
We harness artificial intelligence to help retailers forecast accurate demand, optimize inventory levels, anticipate supply chain disruptions and improve route planning for ultimate customer satisfaction. - Last-Mile Delivery Solutions
We use real-time intelligence to increase routing efficiency and gain greater visibility into parcel and last-mile delivery. - Automation Solutions
Advanced collaborative robot automation technology in our fulfillment centers helps to enhance labor productivity and increase order volume throughput.
Contact Us Today
Learn how Legacy’s logistics solutions can boost your overall business performance.