Article : How Company Culture Drives Performance Improvement

Learn how to create a purpose-driven supply chain that improves performance metrics.

In this 8 page article from Supply Chain Management Review, Editor Bob Trebilcock dives into how LEGACY developed a measurable company culture model that drives sustainable business performance for clients, and creates an environment in which LEGACY employees are empowered to do more for their customers and the communities they live in.

Learn how LEGACY aligns cultural, operational, and process improvement measurements in its performance-based scorecard system that measures how facilities are performing compared to customer and corporate expectations.

This article also includes a real warehouse facility-level example where culture directly correlated to improved overall warehouse safety (up 79%), increased productivity (up 20%), and raised customer service levels (up 19%), while improving involuntary turnover (down 10%).

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