eCommerce Elements
Explore our full catalog of standard and value-added eCommerce fulfillment services:
Fulfillment and Distribution with Foreign Trade Zone Support in Reno, NV
Reach West Coast markets faster from Reno, NV when you outsource ecommerce fulfillment and warehousing to Legacy Supply Chain. As Northern Nevada’s official FTZ 126 Administrator, we will be your guide on Foreign Trade Zones, imports and tariffs related to fulfillment. Get top-notch performance, exceptional service and scale to help your business grow and succeed.
The 3PL Fulfillment Partner trusted by Fast-Growing Brands
In search of an FTZ warehouse? Need a strategic location to optimize your fulfillment reach to West Coast markets? Need a 3PL fulfillment partner who can scale as your business grows nationwide? Look no further than Legacy. With us, you reach 95% of the US population with 2-day ground shipping through our network of ecommerce fulfillment centers and third-party warehouses. Tap into:
- Integrated fulfillment network in Reno NV, Indianapolis IN, and Toronto ON
- Foreign Trade Zone (FTZ) warehousing expertise for Northern Nevada
- Integrated transportation, customs brokerage, and product compliance services
- Tier 1 Fulfillment Technology, including eCommerce marketplace integrations and transportation management
- A full range of value-added and return management services
- An expert fulfillment and warehousing team with a proven track record of delivering exceptional results for companies like yours
Broad, Scalable Network
Our integrated network of fulfillment facilities are strategically located in key shipping hubs, enabling you to deliver to 95% of the U.S. population with 2-day ground shipping and deliver a customized experience at high speed for the lowest possible cost.
95
%
of the U.S. population with 2-day ground shipping
Reno
250,000+ sq. ft. omnichannel fulfillment footprint
1–2 day shipping to all major markets in the Western US
Tax-friendly state with no inventory tax
Indianapolis
703,000 sq. ft. large-scale fulfillment footprint
1–2 day shipping to 74% of the U.S. population
Strategic national parcel and truckload carrier hub
Greater Toronto Area
75,000 sq. ft. omnichannel operation
1–2 day shipping to Greater Toronto Area & Ontario
Integrated parcel management network
Carriers We Ship With
We ship with all major carriers, as well as all major regional and national LTL carriers.
Services
Standard Services
Order Management
We’ll oversee the entire order process from start to finish, all while providing unparalleled visibility and service. Legacy enables you to focus on growing your business and providing exceptional service to your customers, taking the logistics process off your plate, but not out of your sight.
Pick & Pack Order Fulfillment
Achieve faster turnaround times and fulfill higher volumes of eCommerce orders by letting Legacy package and sort orders for direct delivery to your end consumers.
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Transportation Optimization
Let us help you reduce overall freight costs and enhance supply chain efficiency through mode- and service-level optimization and postal and courier service integration.
Drop Shipping
We offer warehousing and fulfillment solutions for dropship SKUs and replacement parts, customized to support the needs of retailers, manufacturers and distributors.
Parcel & Last-Mile Delivery
Access real-time intelligence to increase routing efficiency and gain greater visibility into parcel and last-mile delivery — we have the technology to take you there.
Full Service Distribution & eCommerce Fulfillment Warehousing Solutions from Reno, NV
Our warehousing and transportation footprint in Reno provides the infrastructure you need to serve the Western US:
- Class A, fully-racked, move-in ready 3PL distribution center
- Dedicated customer service team, strong local management in place for over 8 years
- Proprietary, fully-RF WMS platform
- 30 dock doors, plus ample loading dock and surplus yard space
- C-TPAT certified facility
- Less than 10 minutes from Reno/Tahoe International Airport
- Leverage our international & domestic transportation, and customs brokerage services
Our Fulfillment Technology
We offer integration from front-end online shopping carts to back-end inventory management — and everything in between — all powered by the proven performance of our custom Warehouse Management Systems, featuring Manhattan and Synapse WMS.
Tier 1 Warehouse Management System
We use an array of warehouse technologies to create a customizable solution that can be attuned to each customer’s specific needs. Our system offers quick implementation, seamless integration, instant scalability and high data visibility — all at a cost-effective price.
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Proprietary Order Management System
Our proprietary OMS offers us the visibility to view orders for clients using our multi-node solution at the top level and then determine the best course of action for fulfillment.
Web Portal for Inventory, Orders & Invoicing
Our secure web portal makes it easy for clients to view their inventory levels, monitor the status of open shipments, modify orders, access KPI reports and more — all in real time.
Electronic Data Interchange (EDI) Platform
Our proprietary, enterprise-level EDI platform integrates with virtually any enterprise system — allowing for seamless connectivity between our WMS and your online webstore and ERP platform — and extends to all retail and sales channel partners.
6 River Systems Cobots
Our fulfillment centers utilize advanced collaborative robot automation technology to optimize operations, enhance labor productivity and increase order volume throughput.
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Transportation Management System
Our TMS can handle complicated parcel manifesting with ease, ensuring that when we book a carrier, we choose the right shipping provider and transportation mode based on cost. Our TMS sends tracking data directly to you, enabling you to push it directly to your customers.
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Fulfilled by Amazon (FBA) Services
Our eCommerce fulfillment solutions integrate seamlessly with Amazon, enabling you to manage seller and vendor relationships with ease. For each relationship, you have the freedom and flexibility to decide whether to fulfill orders through a regional fulfillment center, a distribution center, direct fulfillment or through one of our vendor flex nodes.
Subscription Box Fulfillment Services
Increase sales order volumes by delivering one-of-a-kind experiences straight to your customers’ front doors. We work closely with our clients to create tailored subscription box solutions — including custom labeling and packaging and fast, cost-effective order fulfillment — to help them delight customers and grow their brands.
Legacy Performance Standards
Connected dependability isn’t just a set of pretty words, it’s our daily reality. These are performance standards you can rely on:
99.2
%
Dock-to-Stock in 48hrs
When your products arrive at our warehouse, we get to work. We'll have them stocked and ready to ship in just 48 hours.
99.9
%
Order Accuracy
Reliable systems and reliable people lead to reliable deliveries. We maintain 99.9%+ accuracy on all of our orders.
99.6
%
On-Time Shipping
When it comes to deliveries, customers have ever-increasing expectations. Legacy will make sure you exceed them.
99.5
%
Inventory Accuracy
Clear visibility on your inventory is important, but knowing that you can rely on that visibility is even better.
How Legacy Stacks up to the Competition
Legacy’s eCommerce Fulfillment Network
eCommerce-only Service Providers
Local & Regional 3PLs
High capacity in the U.S. & Canada
Facilities
Integrated Network in the U.S. & Canada
Commonly serviced through 4PL operational arrangement
Limited national service coverage
Large-scale tech investment & resourcing; highly customizable, though at a cost
Technology
Seamless, adaptable eCommerce tech environment, with OMS, WMS & TMS
Strong tech platform with less complexity & customization capability
Highly customizable platform, but with less sophisticated solution capabilities & limited resources
Strong network operational acumen with some process standardization across the network
Supply Chain Expertise
Standardized processes that leverage broad supply chain experience & continuous improvement acumen
Integrated and automated customer service functionality
Strong local operational acumen with a lack of standardization across locations
Lack of dedicated service contact; service is siloed by site
Customer Service Mindset
Dedicated network-level Customer Success function, which creates a single voice of the customer
Integrated and automated customer service functionality
Customer service managed at the local site level
Broad transportation & dedicated service capability
eCommerce Model
Right-sized blend of turn-key & customized service creates an economy of scale with flexibility and the ability to leverage broader omnichannel solutions
Simple, turn-key model with potential cost benefits; a large number of customers; less adaptability and flexibility
Customized solutions create flexibility, but introduce potential for inflated costs and lack broader capacity to enable scalability
Large-scale network capacity, but lacking in customer connectivity and flexibility; high degree of volatility for small and mid-size customers
Frequently Asked Questions
How does Legacy support eCommerce fulfillment?
What is Legacy’s average on-time performance?
Is my company too small for Legacy’s eCommerce fulfillment services?